IT Field Technician

apartmentIT Empowered Consulting (Pty) Ltd placeJohannesburg business_centerR 11 - R 600/month calendar_month 
Key Performance Area
  • Ensure that contracted customer Service Level Agreements are met (resolved)
  • Hardware and Software installations and maintenance
  • Plan for, and executes service activities on installed machines, including assisting with installations, discontinuance and repairs.
  • Minimise assigned equipment downtime to optimise system performance.
  • Performs self-sufficient diagnosis
  • Migration Office 365
Qualifications:Â
  • Matric; Technical Support NQF Level 4
  • CompTIA A+
  • CompTIA N+
  • ITIL Foundation Certification
  • Microsoft Azure Fundamentals – AZ900
  • Microsoft Office 365 Fundamentals – MS900
  • MTA: Windows Operating System Fundamentals (Windows 10)
  • Microsoft 365 Certified: Modern Desktop Administrator Associate

Years of Experience:

  • 2 - 4 years of Technical Support with an emphasis in MS Operating Systems, MS Office or Office 365 and Office Applications
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