Facilities & Property Manager

Key Responsibilities:

• Managing a portfolio of Sectional Title schemes and Homeowners Associations
• Acting as the main point of contact for trustees, directors, owners, contractors, and residents
• Attending trustee, director, AGM, SGM, and other scheme meetings
• Preparing meeting agendas, reports, and action lists
• Ensuring that meeting resolutions are implemented timeously
• Overseeing maintenance matters and coordinating with contractors and service providers
• Obtaining quotations, managing work orders, and following up on completed work
• Assisting with budget preparation and monitoring scheme financial performance
• Reviewing monthly financial statements and arrears reports with trustees or directors
• Ensuring compliance with relevant legislation, including STSMA, CSOS requirements, HOA constitutions, MOIs, and conduct rules
• Handling owner and resident queries professionally and efficiently
• Managing insurance claims and liaising with brokers where required
• Conducting site inspections and ensuring properties are well maintained
• Supporting trustees and directors with governance, compliance, and operational matters
• Maintaining accurate records and ensuring administrative processes are followed

Requirements:

• Previous experience as a Property Manager within Sectional Title and Homeowners Associations
• Strong knowledge of community scheme management and relevant legislation
• Experience attending and managing trustee, director, AGM, and SGM meetings
• Good understanding of budgets, levies, arrears, financial reports, and maintenance processes
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to manage multiple schemes and priorities
• Professional, client-focused, and solutions-driven approach
• Computer literacy, including MS Office
• Experience with property management systems will be advantageous
• Valid drivers license and own reliable transport may be required