Prokon Technical Support Consultant - Cape Town or Johannesburg - R20 000 – R30 000 plus benefits
The Legends Agency Cape Town
Prokon Technical Support Consultant - Cape Town or Johannesburg - R20 000 R30 000 plus benefits
Deliver technical support, product training, and software implementation across Southern Africa.
About Our Client
Our client operates within Southern Africa in the civil and structural engineering software sector. The business provides software implementation, technical consulting, and product training in specialized computing environments.
The Role: Prokon Technical Support Consultant
The Prokon Technical Support Consultant exists to deliver internal and external technical support, training, and software implementation. The role contributes to the business by conducting product presentations, demonstrations, and support research.Main focus areas include technical consulting and workflow implementation within civil and structural engineering computing environments.
Key Responsibilities- Apply 2 years of required Prokon Software experience to provide internal and external technical consulting.
- Conduct product training, software demonstrations, and product presentations.
- Execute software and workflow implementations for clients.
- Perform product support research to resolve technical queries.
- Provide technical consulting across Southern Africa.
- Apply technical knowledge of computing environments for Prokon and Autodesk software.
- Utilize own driver's license and vehicle for work duties as required.
- Minimum of 2 years' experience with Prokon Software.
- Minimum required qualification of B. Eng. (Civil Engineering) Degree.
- Excellent verbal and written communication skills in English.
- Written and telephonic references for previous work history.
- Available to start as soon as possible.
- Knowledge of Autodesk Revit Structures CAD Software (Advantageous).
- Knowledge of Autodesk Civil 3D CAD Software (Advantageous).
- Exposure to Civil and Structural industries (Advantageous).
- Technical knowledge of computing environment for Prokon / Autodesk environments (Advantageous).
- Excellent work ethic and communication skills (Advantageous).
- Team player with a passion for Engineering and CAD Software (Advantageous).
- Own license and vehicle for work use (Advantageous).
SA Commercial (Pty) LtdCape Town
What Were Looking For
• 12 years technical support experience within a contact centre environment or similar role.
• Excellent verbal communication, listening, and problem-solving skills.
• Strong telephone etiquette and confidence handling high...
Dante PersonnelCentury City, 9 km from Cape Town
Minimum requirements:
• Approximately 35+ years of practical experience in electronic security systems or a related technical support environment.
• Hands-on experience in multiple areas of electronic security, including CCTV, access control...
iStaff RecruitmentCentury City, 9 km from Cape Town
Minimum Requirements
• 35+ years of practical experience in electronic security systems and technical support.
• Strong technical knowledge of CCTV, access control, electric fencing and IP networking.
• Experience with Hikvision, Avigilon, Impro...