Sales Manager
Phoenix Recruitment Plettenberg Bay
Duties:
Trade & Tour Operator Sales:
Maintain and grow relationships with local and international Tour Operators and Travel AgentsProactively target higher-end group series and tour operator business aligned with the hotel's upgraded positioning
Conduct regular sales calls, presentations and trade visits
Represent the hotel at trade shows, workshops and industry events
Host site inspections, fam trips and educational visits
FIT & Travel Agent Business Development:
Expand the hotels FIT travel agent networkBuild strong relationships with retail travel agents and boutique travel planners
Promote seasonal offers, packages and promotions to the trade
Identify new distribution opportunities in key international markets
Revenue & Strategy:
Work closely with the General Manager on sales strategy and revenue targetsMonitor production from tour operators, travel agents and OTA channels
Ensure optimal rate positioning across key distribution channels
Assist with contracting, rate negotiations and seasonal offers
Sales Administration & Reporting:
Maintain accurate CRM and trade databasesTrack and report on sales activity and production
Prepare monthly sales reports and performance analysis
Coordinate with reservations and marketing teams to support campaigns and promotions
Requirements:
Minimum 35 years sales experience in hospitality or tourismStrong understanding of tour operators, travel agents and OTA distribution channels
Proven track record in hotel sales or tourism business development
Energetic, proactive and results-driven
Well-presented and confident in professional environments
Comfortable delivering sales presentations to groups
Willing and able to travel for sales calls and trade events
Fluent in English and Afrikaans
Dutch or German will be advantageous
Own reliable vehicle and valid drivers license
Strong relationship-building and negotiation skills
Excellent communication and organizational abilities
On Offer:
Competitive salary R25,000 R30,000 per monthCommission-based incentives
A dynamic hospitality environment with strong growth potential
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Support the General Manager in the overall operation of the hotel
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