Deputy General Manager
Phoenix Recruitment Plettenberg Bay
Duties:
Support the General Manager in the overall operation of the hotelLead and manage FOH and BOH teams, ensuring smooth daily operations
Maintain high standards of guest service and satisfaction
Handle guest queries, complaints and service recovery professionally
Oversee staff scheduling, performance and daily supervision
Ensure compliance with health, safety and operational standards
Monitor operational efficiency, stock control and cost management
Assist with training, development and team motivation
Step in to manage the hotel in the absence of the General Manager
Requirements:
Grade 12Relevant qualification in Hospitality Management
Minimum 3 years experience in a hotel supervisory or management role
Strong leadership and team management skills
Hands-on approach with a willingness to be involved in all areas of the business
Energetic, positive and solution-driven mindset
Excellent communication and interpersonal skills
Ability to perform well under pressure in a busy hospitality environment
Strong organizational and problem-solving abilities
Natural leader who leads from the front (not from behind a desk)
Able to balance guest experience with operational efficiency
Team player who supports and motivates staff across all departments
Looking to grow within a dynamic and evolving hotel environment
On Offer:
Competitive salary R28,000 R30,000 (gross)Opportunity to grow within a developing 4* property
Exposure to all aspects of hotel operations
Supportive management environment
Phoenix RecruitmentPlettenberg Bay
closely with the General Manager on sales strategy and revenue targets
Monitor production from tour operators, travel agents and OTA channels
Ensure optimal rate positioning across key distribution channels
Assist with contracting, rate negotiations...
Bright Search Recruitment (Pty) LtdPlettenberg Bay
JOB SPECIFICATION: DUTY MANAGER (GAME RESERVE / SAFARI LODGE)
Location: South Africa (Game Reserve / Lodge)
Reporting to: Lodge Manager / General Manager
1. Job Purpose
To oversee daily lodge operations during assigned shifts, ensuring...
Phoenix RecruitmentPlettenberg Bay
Duties:
Welcome guests on arrival and assist with luggage handling
Escort guests to rooms and provide a brief orientation of hotel facilities
Assist with guest requests promptly and professionally
Support reception and housekeeping teams where...