Internal Sales Administrator
Objective Personnel Germiston R 15/month
Qualification
- Matric
- BCom degree / National Diploma (Marketing)
- Technical Qualification (Advantageous)
- 3 Years plus Sales experience
- Expand the customer base of company through upselling, following up on leads and closing sales addition brand building and servicing existing customers.
- Strategic accounting, budgeting and financial control
- Experience on ERP and MIS systems
- Valid drivers license
- Fluent in English and Afrikaans
- Receiving telephone orders, email orders and faxes from customers, sales representatives and agents.
- Ordering and monitoring stock levels, if required by management.
- Monitoring order progress.
- Arranging courier transport and invoicing.
- Preparing quotations on all flooring products.
- Prepare picking slips for the warehouse.
- Servicing the public, and advising customers on products.
- Provide credit department with relevant information.
- Update stock levels on computer, if required by management.
- Manage conversions on relevant products e.g. vinyl products.
- Control back-orders.
- Generate product labelling and barcodes.
- Arrange papers for over border sales.
- Assist with switchboard and general office work when necessary.
- Consulting with clients after sale to ensure satisfaction resolve any problems and provide ongoing support.
- Ensursing that sales orders are signed off by Debtors Department prior to invoicing
- Ensure that all order prices have been checked for accuracy and correctness before being invoiced.
- Ensure that any special prices / orders have been signed off by relevant manager prior to processing.
- Inform cash customers of the invoice amount 1 day prior to delivery or collection.
- Arrange for pick-ups of stock from customers.
- Conduct stock adjustments by way of goods receipts.
- Complete credit documentation requests and manage stock returns for credit.
- Provide weekly feedback to reps / agents on the status of their orders.
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