Decision Support Analyst (CH1183)

Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders.

Qualification & Experience:

• Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline.
• 3+ years in an analytical role, preferably in a formal analytics or business intelligence environment.

• SQL
• GCP
• Advanced Excel
• Data analysis
• Microsoft business intelligence visualisation technologies (SSRS, Power BI)
• Business process monitoring and optimization
• Formulating analytical solutions to business problems
• Excellent problem-solving skills coupled with a high degree of logic and attention to detail

• Information gathering and problem analysis
• Applying professional / specialist / technical expertise
• Creative and innovative
• Attention to detail
• Planning and organising

Key Responsibilities:

• Work closely with business stakeholders to drive business efficiency and enhancing business decisions by using data.
• Monitor and analyse real-time and historic data to identify trends, issues and/or opportunities.
• Identify opportunities for advanced analytics and automated decision solutions.
• Enhance the use of data, reports and analytical tools for decision making by educating and influencing stakeholders.

• Work closely with the business to identify opportunities for monitoring and decision support solutions.
• Gather requirements, design and implement decision support solutions.
• Work closely with the data team and information and analytics architect to implement data solutions in the data warehouse.
• Work with the advanced analytics team to develop appropriate predictive analytics solutions.
• Work with IT, business and data science to implement embedded automated decision solutions.

• Ensure data and analytics requirements are considered in new business solutions.
• Do impact assessments on changes to existing functionality.

• Effective planning and prioritising of own work.
• Provide progress feedback to business stakeholders and line management.

• Contribute proactively to all aspects related to the optimal performance and wellbeing of the analytics team.

• Effective internal and external stakeholder management within PPL.

• We are committed to fair and inclusive hiring. All suitably qualified applicants are welcome to apply.
• Preference may be given in line with our client’s Employment Equity plan and applicable legislation.
• Applicants must have the legal right to work in South Africa at the time of application.
• Only shortlisted candidates will be contacted. If you do not hear from us within 30 days, please consider your application unsuccessful.
• Please include your current remuneration (CTC), salary expectation, and notice period (optional but helpful for screening).
• By applying, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA.