Internal Sales - Johannesburg
ESG Recruitment Johannesburg
Job Purpose:
Achieving sales target by selecting the appropriate equipment, by submitting timeous and accurate quotations, processing orders and ensuring delivery of goods to customers in line with customers requirements.
Key Processes:
- Monitoring emails and telephonic requests for quotations from customers and external sales team.
- Analyzing and selecting suitable equipment in line with technical specifications and customer's requirements
- Performing required calculations to validate pumps selections
- Ensuring client receives quotes timeously
- Determining materials and/or product required for quotation purposes, and obtaining relevant pricing and availability
- Capturing relevant information, such as customers details, product details on ERP system
- Submitting relevant quotation and additional technical information to the customers or sales representative
- Liaising with line manager in the event of queries
Processing Received Orders:
- Ensuring all relevant information and supporting paperwork is completed prior to capturing on the EPR system
- Checking client account status prior to processing new orders
- For cash clients, processing Pro-forma invoice and submitting to finance pending clearance of payment
- Checking availability of ordered products
- Capturing orders on ERP system
- Sending orders documentation to production manager and stores supervisor
- For ordered items not currently in stock, submitting information to purchasing department
- Sending orders acknowledgement to client
- Daily checking ERP system to monitor orders status and feedback to client and sales representative
- Liaising with department manager in the event of delayed orders or issues
- Submitting all relevant credit note information to line manager for cancelled orders
- Ensuring up to date filling of all relevant documentation
- Costing import quotations
- Processing company's orders and following up on progress
Behaviours:
- Clear and concise communication
- Being solution - minded
- Adhering to quality standards
- Having a Can-do attitude
- Being growth orientated
- Having passion for the job and company
- Being respectful towards other employees and clients
- Maintaining ethical standards
- Building trust and keeping promises
- Focusing on client satisfaction
- Team player
- Flexibility and a willingness to help
- Emotional stability and self control
- Friendly, helpful and presentable
- Being focused and minimizing distractions
Required Competencies:
- Matric with Mathematics
- Engineering qualification preferable
- 2-3 years Internal sales experience
ESG RecruitmentJohannesburg
and communication skills
5. Ability to work independently and as part of a team
6. Preferably a non-smoker
7. Must reside in the East Rand
8. Knowledge of hunting equipment will be an advantage
Experience / Qualifications:
1. Previous experience in internal sales...
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