Field Technician

apartmentDaisy Business Solutions placeDurban calendar_month 

Field Technician: ICT s Managed Services Location: KZN

Remuneration: Market Related + Company Vehicle + Work Cellphone

The Role

This is a highly active role requiring a versatile technician who can move seamlessly between high-level networking, server maintenance, and end-user desktop support.

Beyond the technical, we are looking for a professional who understands that clear communication and accurate administration are as important as the repair itself.

Key Responsibilities
  • On-Site Technical Support: Provide hands-on hardware and software support for Desktops, Laptops, and Servers.
  • Network Infrastructure: Configure and maintain Ubiquiti and Sophos environments (knowledge of Reyee is a plus).
  • Advanced Networking: Implement and troubleshoot VLANs, routing protocols, and connectivity
  • Software s Cloud: Resolve issues within the Microsoft 365 ecosystem and various server
  • Administrative Diligence: Maintain strict timekeeping and ensure all job cards and tracking systems are updated accurately and in real-time.
  • Availability: Participate in an after-hours standby rotation and work overtime when necessary to meet client
Requirements s Skills
  • Experience First: Proven field experience and a "can-do" attitude toward solving complex technical
  • Technical Knowledge: Solid understanding of network architecture, server environments, and desktop
  • Language: Fully bilingual in English, Afrikaans will be beneficial.
  • Certifications: While experience is our priority, CompTIA A+, N+, S+ or Microsoft Certifications will be highly
  • Driver’s License: Must hold a valid driver’s license for a minimum of 2 years. Professional Attributes
  • Strong organizational skills with a focus on administrative
  • Punctuality and excellent time
  • Ability to act as a professional liaison between the client and the head
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