Field Service Technician

Plus, you'll keep vehicle records up to date. Be the hero behind the scenes, ensuring our operations never miss a beat!

Key Responsibilities:

• Ensure top-notch service and maintenance for material handling equipment and forklifts, adhering to specified standards and procedures.
• Accurately diagnose and troubleshoot equipment breakdowns and advise customers or supervisors on necessary repairs.
• Keep vehicle maintenance and operational records up to date, ensuring timely communication of essential information.
• Promote our service and maintenance programs.
• Deliver complete customer satisfaction with professionalism and courtesy.
• Facilitate clear communication between yourself, the workshop staff (Field Service Team Leader and Controller), and the customer.
• Comply with OHSACT requirements on both company and client premises; maintain a safe work environment by ensuring vehicle safety devices are operational, following standards and procedures, and adhering to legal regulations.
• Enhance your skills and knowledge by participating in educational opportunities.

Must have requirements:

• Matric, Grade 12 or equivalent qualification
• Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic
• Minimum of 3 - 5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts
• General working knowledge of auto electrical systems (ignition, starting, charging, illumination)
• Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out
• Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills
• Excellent communication skills with people at all levels in an organisation