Short Term Claims Consultant
TAC Recruitment Pretoria R 420/year
Responsibilities
- Manage the end-to-end claims process, including registration, assessment, validation, and settlement of claims.
- Ensure claims are processed within agreed service level agreements (SLAs) and in compliance with regulatory requirements.
- Accurately capture claims information and update records in the claims management system.
- Communicate with clients to gather necessary information, explain claims processes, and provide updates.
- Address client queries and concerns with professionalism and empathy, ensuring a positive client experience.
- Escalate complex or disputed claims to the Team Leader when required.
- Verify the validity of claims by reviewing documentation, conducting investigations, and liaising with service providers.
- Identify potential fraud and report any suspicious activity to the relevant department.
- Ensure accurate assessment of damages and costs in collaboration with assessors or other experts.
- Ensure all claims handling practices comply with company policies, industry regulations, and Treating Customers Fairly (TCF) principles.
- Matric
- RE5 (essential and not negotiable)
- Minimum 2 years of experience in short-term insurance (building and content) claims processing
- Strong knowledge of non-motor short-term insurance products and claims processes
- Excellent communication skills
- Proficiency in MS Office and claims management systems
- High level of attention to detail and accuracy
The Recruitment CouncilPretoria
Role: Short-Term Claims Consultant
Category: Insurance
Location: Pretoria
Salary: Market related
Our client is a respected financial services provider specializing in Healthy Home Insurance. They are looking for a dedicated and empathetic Short...
The Recruitment CouncilPretoria
Our client is a respected financial services provider specializing in Healthy Home Insurance. They are looking for a dedicated and empathetic Short-Term Claims Consultant to join their dynamic team in Pretoria.
Key Responsibilities:
Claims...
Dante PersonnelPretoria
Minimum requirements:
• Matric Certificate
• RE5
• At least 2 years of experience in short-term insurance (building and content) claims processing or a related role
• Experience in the insurance or financial services industry is essential
• Strong...