[ref. p69982518] Retail Branch Manager - Durban

Location:

• Pinetown, Kwa Zulu Natal

Requirements:

• Grade 12 qualification
• At least two (2) years of retail sales management or supervisory experience
• Knowledgeable in payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers)
• Knowledge of supply chain and merchandising standards and principles
• Knowledgeable of regulatory requirements of various Money Market Transactions
• Sound knowledge of safety regulations and hygiene standards
• Branch-specific retail systems (e.g. POS; OBS)
• Handling of payments (processes and procedures)

• Consistently maximize branch gross profit through effective management of key gross profit drivers
• Maintain stock holding days and stock ordering within required parameters
• Maintain 100% consistency and adherence to stock price changes
• Take corrective action to address sub-standard sales staff performance

• Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage
• Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports

• Provide timely and accurate reporting to the Regional Retail Manager
• Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these

• Ensure that the branch is merchandised according to company layouts and standards
• Promotional displays are erected and placed as per buyers, suppliers and company requirements
• In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs)

• Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization

• Lead, motivate, coach, and enable direct reports to meet profitability and customer service standards
• Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner
• Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner

• Comply with hygiene and housekeeping standards at all times
• Consistently adhere to audit and required legislative standards and statutory requirements

How to apply: