Call Centre Manager

apartmentScholtz Partners International placeJohannesburg calendar_month 

We are looking for a professional and self motivated Call Center Manager that has experience in managing a team remotely

Qualification:

Degree BCom or Marketing management

Must have previous experience managing a call centre, min 4 years

Requirements:

  • Very strong leader, especially in sales management
  • Running a call center of between 10 and 20 staff members remotely
  • Team player
  • Must be billingual in English and Afrikaans plus all other languages will be a benefit to you
  • Must understand how to sell a service not a product
  • Training will be provided
  • Must have uncapped Wi-Fi at home plus your own laptop and desktop computer

Skiils:

  • Excellent communication skills in both verbal and written format.
  • Advanced excel skills - management reports
  • Managing a team of call center agents
  • Doing interviews with new staff
  • Must be able to train new staff members

Very high earning potential with the right team

check_circleNew offer

Call Centre Manager

apartmentDante PersonnelplaceJohannesburg
A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years experience in debt collection or credit control to lead their collections team. The ideal candidate will be a strong leader with proven experience...
apartmentJobs 4 AllplaceRandburg, 13 km from Johannesburg
that keeps the companys supporters informed and engaged. Output 4: Campaign Collaboration & Coordination 10%  •  Work with the Brand Manager and Call Centre Manager to coordinate integrated supporter acquisition and retention campaigns.  •  Ensure messaging...
thumb_up_altRecommended

Call Center Manager - Automotive

apartmentSydsenplaceCenturion, 41 km from Johannesburg
Call Center Manager - Automotive Reporting to: Managing Director Location: Centurion Duties and Responsibilities:  •  Lead and manage the automotive customer service team  •  Handle escalated customer complaints and service issues  •  Monitor...