Call Centre Manager
Scholtz Partners International Johannesburg
We are looking for a professional and self motivated Call Center Manager that has experience in managing a team remotely
Qualification:
Degree BCom or Marketing management
Must have previous experience managing a call centre, min 4 years
Requirements:
- Very strong leader, especially in sales management
- Running a call center of between 10 and 20 staff members remotely
- Team player
- Must be billingual in English and Afrikaans plus all other languages will be a benefit to you
- Must understand how to sell a service not a product
- Training will be provided
- Must have uncapped Wi-Fi at home plus your own laptop and desktop computer
Skiils:
- Excellent communication skills in both verbal and written format.
- Advanced excel skills - management reports
- Managing a team of call center agents
- Doing interviews with new staff
- Must be able to train new staff members
Very high earning potential with the right team
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