Call Centre Manager Jobs
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HeadhuntersJohannesburg
Call Centre ManagerReference: PE002318-LS-1Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you.Duties...
1 similar jobs: Alberton
The Good Human (Pty)LtdJohannesburg
The Good Human (Pty)Ltd seeks a Call Centre Manager for their online casino and sportsbook in Johannesburg. You will lead a robust team, ensuring excellent customer service and compliance with gaming regulations. The ideal candidate has 5+ years...
Danté Personnel RecruitmentJohannesburg
A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years’ experience in debt collection or credit control to lead their collections team.
• The ideal candidate will be a strong leader with proven...
MH SolutionsRoodepoort
dependency on direct call centre engagement.Cost Management and Efficiency: Strategise and implement cost-saving and efficiency-improving measures without compromising service quality.Identify and rectify inefficiencies within call centre operations, ensuring...
Dis-Chem LifeNigel
Conduct spot checks and audits to ensure compliance and accuracy.
Operational Management
• Provide weekly and monthly performance reports to Call Centre Manager.
• Collaborate with HR, Training, and Compliance teams to address gaps and upskill agents...
Boardroom AppointmentsJohannesburg
Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls...
Dis-Chem LifePretoria
Conduct spot checks and audits to ensure compliance and accuracy.
Operational Management
• Provide weekly and monthly performance reports to Call Centre Manager.
• Collaborate with HR, Training, and Compliance teams to address gaps and upskill agents...
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Techbridge RecruitmentPretoria
reviews, coaching, and ongoing team development
• Ensure compliance with company policies, procedures, and operational standards
Minimum Requirements
• Proven experience in a customer care / call centre management role
• Strong leadership and team...
Dis-Chem LifeJohannesburg
Conduct spot checks and audits to ensure compliance and accuracy.
Operational Management
• Provide weekly and monthly performance reports to Call Centre Manager.
• Collaborate with HR, Training, and Compliance teams to address gaps and upskill agents...
CapitecCentury Citycapitecbank.co.za
and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below
Purpose Statement
• To manage the Centralised Collections Call Centre Managers and ensure that all Campaigns...
ClicklearningJohannesburg
We are seeking an experienced and motivated Call Center Team Leader to join our team. As the Call Center Team Leader, you will be responsible for leading and managing the Call Center team (6 juniors), ensuring efficient and effective handling...
Talent EngineMdantsaneworkable.com
Matric
Experience
• Previous working experience as a Lightstone Fieldworker.
• Consistently achieves high quality and target performance metrics.
Technical Skills
• CCM System Proficiency: Strong working knowledge of the Call Centre Management system...
6 similar jobs: Port Elizabeth, Queenstown, East London, Vereeniging, Pretoria...
Dis-Chem LifeVanderbijlpark
Conduct spot checks and audits to ensure compliance and accuracy.
Operational Management
• Provide weekly and monthly performance reports to Call Centre Manager.
• Collaborate with HR, Training, and Compliance teams to address gaps and upskill agents...
SPARK SchoolsRandburgworkable.com
or revenue management (preferably in education or services sector).
• Minimum 3 years call centre management experience.
• Proven success in enrolment/sales pipelines, improving collections performance and meeting and exceeding targets
Key Attributes...
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