Call Centre Manager Jobs
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Search Results - Call Centre Manager Jobs
Dante Personnel-Johannesburg-
A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years experience in debt collection or credit control to lead their collections team.
The ideal candidate will be a strong leader with proven experience...
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One Spark-Nigel-
spot checks and audits to ensure compliance and accuracy.
Operational Management
• Provide weekly and monthly performance reports to Call Centre Manager.
• Collaborate with HR, Training, and Compliance teams to address gaps and upskill agents.
People...
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6 similar jobs: Vereeniging, Carletonville, Soshanguve, Johannesburg, Pretoria...
Scholtz Partners International-Johannesburg-
We are looking for a professional and self motivated Call Center Manager that has experience in managing a team remotely
Qualification:
Degree BCom or Marketing management
Must have previous experience managing a call centre, min 4 years...
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Ithemba Recruitment- Sourcing Top Talent-Pietermaritzburg-
Responsibilities and Duties
Monitor phone queues, email queues and service levels on a real-time basis to identify situations where additional resources may be needed to maintain service levels.
Consult with call centre management to determine best...
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Ergasia Placements-Pretoria-
call centre operations and multiple portfolios
• Experience working with debt management or recovery systems
• Demonstrated success in improving collections performance, productivity, and right-party contact rates
• Experience managing large teams, including...
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Boardroom Appointments-Johannesburg-
Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls...
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Tolcon Group (Pty) Ltd-Pretoria-
Qualifications and Skills
Suitable candidates must possess the following minimum qualifications and skills:
• Grade 12
• Certificate in Call Centre management / or Traffic Engineering (will be advantageous)
• Communication Clerk and Route Services...
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SPARK Schools-Randburg-workable.com-
or revenue management (preferably in education or services sector).
• Minimum 3 years call centre management experience.
• Proven success in enrolment/sales pipelines, improving collections performance and meeting and exceeding targets
Key Attributes...
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Techbridge Recruitment-Pretoria-
reviews, coaching, and ongoing team development
• Ensure compliance with company policies, procedures, and operational standards
Minimum Requirements
• Proven experience in a customer care / call centre management role
• Strong leadership and team...
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