Call Centre Manager Jobs
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Search Results - Call Centre Manager Jobs
Dante Personnel-Johannesburg-
A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years experience in debt collection or credit control to lead their collections team.
The ideal candidate will be a strong leader with proven experience...
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One Spark-Soshanguve-
spot checks and audits to ensure compliance and accuracy.
Operational Management
• Provide weekly and monthly performance reports to Call Centre Manager.
• Collaborate with HR, Training, and Compliance teams to address gaps and upskill agents.
People...
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6 similar jobs: Carletonville, Vanderbijlpark, Vereeniging, Johannesburg, Nigel...
Scholtz Partners International-Johannesburg-
We are looking for a professional and self motivated Call Center Manager that has experience in managing a team remotely
Qualification:
Degree BCom or Marketing management
Must have previous experience managing a call centre, min 4 years...
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One Spark-Nigel-
to ensure compliance and accuracy.
Operational Management
• Provide weekly and monthly performance reports to Call Centre Manager.
• Collaborate with HR, Training, and Compliance teams to address gaps and upskill agents.
People and Culture
• Build team...
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6 similar jobs: Vanderbijlpark, Carletonville, Soshanguve, Johannesburg, Vereeniging...
Sydsen-Centurion-
Call Center Manager - Automotive
Reporting to: Managing Director Location: Centurion
Duties and Responsibilities:
• Lead and manage the automotive customer service team
• Handle escalated customer complaints and service issues
• Monitor...
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Sanlam-Johannesburg-
Sanlam seeks a Call Centre Operations Manager in Johannesburg to oversee operational performance and ensure service quality across the call center. The role involves managing departmental operations, driving performance improvements, and enhancing...
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Ergasia Placements-Pretoria-
Minimum Requirements
• Minimum 10 years' experience within a banking, legal recoveries or financial services collections environment.
• Minimum 5 years' experience in a supervisory or management role within collections, legal recoveries or secured...
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Advanced Call Center Technologies, LLC-Johannesburg-
Demonstrated experience and expertise within the BPO call center industry (inbound and outbound).
A track record of success and career progression in call center management.
Change management skills to develop critical people-based processes
Demonstrated track...
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Techbridge Recruitment-Pretoria-
reviews, coaching, and ongoing team development
• Ensure compliance with company policies, procedures, and operational standards
Minimum Requirements
• Proven experience in a customer care / call centre management role
• Strong leadership and team...
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Talent Engine-Mdantsane-workable.com-
Matric
Experience
• Previous working experience as a Lightstone Fieldworker.
• Consistently achieves high quality and target performance metrics.
Technical Skills
• CCM System Proficiency: Strong working knowledge of the Call Centre Management system...
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6 similar jobs: Queenstown, Vereeniging, Bhisho, East London, Pretoria...
The Legends Agency-Pretoria-
Fleet Support & Breakdown Coordinator
Join a 24/7/365 trucking call centre managing fleet support and breakdown coordination.
Pretoria East, Logistics Industry. Salary: R10,000.00 - R17,000.00 per month.
About Our Client
The client operates...
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Staff Solutions Recruitment-Johannesburg-
call centre management when required.
• Participate in shift work, including nights, weekends, and public holidays.
• Follow company communication, safety, escalation, and quality assurance procedures.
• Monitor CSI feedback and continuously improve customer...
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