Property Administrator Supervisor

Key Responsibilities:

• Oversee and streamline billing, invoicing, and debtors processes.
• Manage month-end closing for billing and receivables.
• Ensure timely and accurate upload of tenant charges into MDA and third-party systems.
• Reconcile tenant charges, payments, and accounts receivable ledgers to the accounting system.
• Handle billing escalations, arrears management, and debtors disputes with professionalism.
• Deliver accurate, timely invoices and maintain billing quality assurance.
• Provide detailed weekly/monthly collections and debtors reports to management.
• Monitor, review, and report on delinquencies, arrears, and outstanding accounts.
• Drive achievement of accounts receivable (AR) goals, collections targets, and debt recovery metrics.

• Lead, train, and mentor a high-performing billing and collections support team.
• Ensure compliance with internal debtors policies, credit control procedures, and property administration standards.
• Support special projects related to accounts receivable, collections strategy, and process improvements.

• Oversee full property administration for a portfolio of buildings.
• Handle lease onboarding, billing, receipts, tenant collections, and credit control.
• Manage accounts payable, accounts receivable, and cashbook reconciliations.
• Maintain strong tenant relations and support facilities operations.

Requirements:

• Grade 12 (Matric).
• Diploma in Property Management, Finance, or Credit Control (advantageous).
• 23 years experience in a property administration, debtors management, billing, or credit control role.
• Previous property and utilities billing experience is essential.
• Junior management or team leadership experience preferred.
• Intermediate MS Excel skills.
• Experience with SAGE and MDA systems (advantageous).
• Strong customer service and arrears recovery background.

Skills & Competencies:

• Strong planning, organizational, and time management skills.
• Excellent debtors and credit control problem-solving abilities.
• High attention to detail and accuracy.
• Effective verbal and written communication.
• Ability to work under pressure and meet tight collections deadlines.
• Team-oriented and service-focused approach.

📍 Location: East London, South Africa

If youre an experienced Property Administrator with strong debtors, billing, and collections expertise, this is your opportunity to join a leading property management company and grow your career.

👉 Apply today and take the next step in your debtors and property administration career.