Warranty Administrator

Job Description:

• Support the Workshop Manager in a constructive manner
• Personally manage work efficiently
• Build sound relationships with other departments
• To keep in line with the service department procedures
• To invoice and cost job cards on a daily basis
• Identification of warranty claims and processing
• Follow up on claims on a daily basis
• Submission of customer goodwill claims where failures occur out of the warranty parameters
• Responsible of all weekend and month end reports
• Responsible to keep record of warranty claims and parts
• Responsible for the safe keep of the warranty parts
• Interacting between head office and other stakeholders
• Relief for service advisor from time to time
• Summary of "work in progress" on a daily basis
• May be required to perform other duties that may reasonably be required by Management
• Ensure that all tasks performed comply with minimum standards required the company

Minimum Requirements:

• Matric or higher
• Minimum 2-3 years warranty experience at either passenger of commercial vehicle dealership.
• Code 8 licence

Personal Attributes:

• Team Player
• Confident and proactive approach- anticipates issues and requirements
• Attention to detail
• Read and write in English