Learning and development manager
HR Genie Johannesburg
Our client with a national footprint within the financial sector seeks the duties of a highly skilled Learning and Development Manager.
- Key Responsibilities
- Develop and execute the organisations L&D strategy aligned with business goals and regulatory requirements.
- Lead the design and delivery of learning programmes that support onboarding, product mastery, compliance, leadership development, and continuous professional development (CPD).
- Partner with senior leaders to identify capability gaps and future skills needs.
- Promote a culture of learning, innovation, and professional growth across the organisation.
- Design and implement blended learning solutions (e‑learning, classroom, virtual, micro‑learning, coaching).
- Develop training content for financial products, systems, sales processes, customer service, and regulatory compliance.
- Facilitate training sessions for employees, advisers, and management teams.
- Ensure learning materials are accurate, engaging, and aligned with industry standards.
- Oversee mandatory compliance training (FAIS, FICA, POPIA, TCF, AML, etc.).
- Ensure all training programmes meet regulatory requirements and accreditation standards.
- Maintain accurate training records for audits, regulatory inspections, and internal governance.
- Manage CPD programmes and ensure advisers meet annual accreditation requirements.
- Conduct skills assessments and training needs analyses across departments.
- Implement development pathways for advisers, managers, and high‑potential employees.
- Support succession planning through targeted development programmes.
- Evaluate training effectiveness and implement continuous improvement initiatives.
- Manage the Learning Management System (LMS) and ensure optimal utilisation.
- Track learning progress, completion rates, and performance metrics.
- Introduce innovative learning technologies and methodologies to enhance engagement.
- Collaborate with HR, Compliance, Sales, and Product teams to align learning initiatives.
- Manage relationships with external training providers, accreditation bodies, and consultants.
- Oversee training budgets and ensure cost‑effective delivery.
- Bachelors degree in Human Resources, Education, Organisational Development, or related field.
- Minimum 58 years experience in L&D, with at least 3 years in a managerial role.
- Experience within the financial services or insurance industry is essential.
- Strong understanding of FAIS, CPD requirements, and regulatory training frameworks.
- Proven experience in instructional design, facilitation, and learning technology.
- Certification in L&D, coaching, or organisational development is advantageous.
- Strong leadership and stakeholder‑management skills.
- Excellent facilitation, communication, and presentation abilities.
- Strategic thinker with strong analytical and problem‑solving skills.
- Ability to design engaging, modern learning experiences.
- High attention to detail and strong organisational skills.
- Passion for people development and continuous learning.
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