Call Centre Agent

apartmentHead Office - Tsogo Sun Casino Management Company (Pty) Ltd placeJohannesburg calendar_month 

Graduate Programme applications are now open for our Call Centre!

Tsogo Sun welcomes applications from passionate and hard-working team players who want to be part of an ever-growing iGaming family.

Why join us
  • Excellent opportunity to gain real-world experience and meaningful development across key business areas
  • Mentorship & development support
  • Long-term career opportunities
Key Responsibilities
  • Handle customer calls, chat and emails professionally and efficiently
  • Resolve customer queries, complaints, and requests
  • Accurately capture and update customer information
  • Meet call quality and performance targets
  • Escalate complex issues when required
Requirements
  • Recent graduate (any discipline)
  • Strong verbal communication skills
  • Good listening and problem-solving ability
  • Basic computer literacy
  • Positive attitude and willingness to learn
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