IT Support - Temp Assignment

apartmentAnn Swann Personnel placeJohannesburg calendar_month 
Duties and Responsibilities
  • Provide first- and second-line IT support to internal users
  • Troubleshoot hardware, software, and network-related issues.
  • Install, configure, and maintain desktops, laptops, printers, and peripherals.
  • Support Windows operating systems and Microsoft 365 applications.
  • Assist with user account management, access rights, and password resets.
  • Monitor IT systems to ensure optimal performance and uptime.
  • Maintain accurate records of IT incidents, resolutions, and assets.
  • Escalate complex technical issues where required
  • Assist with IT-related onboarding and offboarding of employees.
  • Ensure compliance with IT policies, procedures, and security standards.
Job Requirements
  • Matric (essential)
  • Relevant IT qualification (essential)
  • Completed IT courses and certifications (essential)
  • 35 years IT Support / Helpdesk experience (non-negotiable)
  • Solid working knowledge of:
  • Windows environments
  • Microsoft 365 (Outlook, Teams, OneDrive)
  • Basic networking principles
  • Strong troubleshooting and problem-solving skills
  • Good communication and customer service abilities
  • Ability to work independently and manage time effectively
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