Operations Manager – Distribution Centre

apartmentJobs 4 All placeBellville calendar_month 
Key Responsibilities
  1. Operational & Cost Management
  • Manage warehouse and transport operations within approved budgetary parameters.
  • Control labour, equipment, maintenance, and operational expenditure against KPIs.
  • Monitor and investigate cost overruns and implement corrective actions.
  • Ensure accurate recording of all expenditure within the correct financial periods.
  • Maintain accurate operational and financial reporting.
  1. Warehouse Operations (Receiving & Picking)
  • Ensure picking and receiving accuracy consistently meets agreed performance targets.
  • Allocate appropriate resources according to operational plans.
  • Maintain proper pallet identification, traceability, and warehouse organisation.
  • Ensure the warehouse floor is prepared and organised before operational activities commence.
  1. Process Compliance & Quality Assurance
  • Ensure full compliance with company policies, procedures, and operational standards.
  • Maintain warehouse quality standards in line with internal and external requirements.
  • Ensure successful completion of internal and external audits.
  • Address and close all audit findings within required timeframes.
  • Conduct regular on-the-job assessments to ensure staff compliance and competence.
  1. Continuous Improvement
  • Drive continuous improvement initiatives in productivity, cost efficiency, service levels, and quality.
  • Identify operational inefficiencies and implement sustainable improvements.
  1. Facilities, Equipment & Maintenance
  • Oversee maintenance of warehouses, buildings, racking, refrigeration systems, MHE, and fleet equipment.
  • Ensure preventative maintenance schedules are adhered to.
  • Maintain assets in clean, safe, and operational condition at all times.
  • Ensure a clean, organised, and well-maintained warehouse environment.
  1. Health, Safety & Risk Management
  • Ensure compliance with all health, safety, environmental, and food safety regulations.
  • Maintain operational readiness of fire systems, sprinklers, refrigeration, and generators.
  • Conduct regular inspections of equipment, racking, and safety systems.
  • Lead food safety compliance in line with FSSC 22000 standards.
  • Act as Food Safety Team leader and drive continuous improvement initiatives.
  • Ensure full audit readiness and compliance with all regulatory requirements.
  1. Planning & Reporting
  • Develop and manage daily and weekly operational plans.
  • Ensure effective resource allocation aligned to operational requirements.
  • Provide accurate daily and weekly performance reports (plan vs actual).
  • Analyse and explain variances against budget and operational plans.
  • Support budgeting and forecasting processes.
  1. Risk Management
  • Ensure fire protection, sprinkler systems, and emergency equipment are fully operational.
  • Maintain refrigeration systems, generators, and critical infrastructure.
  • Conduct routine rack inspections and safety checks.
  • Ensure compliance with all relevant legislation and industry standards.
  1. People Management
  • Lead, manage, and develop warehouse and transport teams.
  • Conduct monthly team meetings and one-on-one performance reviews.
  • Ensure staff training, competence, and certification requirements are maintained.
  • Promote a culture of safety, accountability, and performance excellence.
Minimum Requirements
  • 1012 years experience in Warehousing and Distribution Management within FMCG or QSR environments.
  • Grade 12 plus a tertiary qualification (Logistics Management or related field Degree / Honours / Postgraduate Diploma compulsory).
  • Advanced MS Office skills (Excel, Word, PowerPoint, Outlook).
  • Strong experience with Warehouse Management Systems (WMS).
  • Strong financial, operational, and people management capability.
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