IT Sales Manager

JOBPURPOSESTATEMENT

This role requires a deep understanding of the technology sector and the ability to adapt sales approaches to meet the unique needs of enterprise clients.

KEY DELIVERABLES

Key Performance

Areas

Duties

• Formulate and implement effective sales strategies tailored to both enterprise and SMME markets.
• Establish clear, achievable sales targets and goals for the sales team.
• Conduct regular market research and analysis to identify trends, opportunities, and competitive threats.

• Identify and secure new business opportunities through market research and networking.
• Develop and implement strategies to attract new clients and expand the customer base.
• Develop and execute lead generation strategies to create a strong sales pipeline.

• Manage and mentor the sales team, fostering a high-performance culture.
• Implement training programs to enhance the skills and knowledge of the sales team.
• Monitor and evaluate the performance of sales staff, providing feedback and coaching as needed.
• Work closely with HR to ensure the team meets their KPIs
• Hunt for new talent for the team
• Identify potential and star performers within the team for recognition, rewards and growth
• Reduce Key Man Dependency by implementing succession planning
• Learn the team dynamics and hone in on conflict resolution

• Develop strategies to attract new clients and retain existing ones.
• Maintain strong relationships with key clients, ensuring high levels of customer satisfaction.
• Gather and analyse client feedback to improve products and services.

• Drive the sales team to meet or exceed revenue and profitability targets.
• Prepare accurate sales forecasts and report on sales performance.
• Manage sales-related expenses to ensure profitability.
• Ensure that Rebates are assigned and managed

• Develop and optimise sales processes and workflows for efficiency and effectiveness.
• Utilise and manage the CRM system to track sales activities and performance.
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