Sales Consultant
Staff Solutions Recruitment Port Elizabeth
Customer Management & Prospecting
- Maintain and update a computerized customer and prospect database as per company protocol.
- Conduct intensive customer prospecting, making 75 cold calls per week via telephone and 75 in-person visits.
- Schedule and attend at least 2 face-to-face customer meetings daily.
- Submit a minimum of 7 valid sales proposals per week.
- Perform customer follow-ups, care visits, and training sessions.
- Engage in internal meetings, product demonstrations, and liaise with other company functions.
- Develop and execute sales strategies, creating opportunities to market company products and services.
- Perform daily prospecting calls to generate new business leads and establish contact with decision-makers.
- Maintain and expand existing customer relationships through regular support and communication.
- Document customer information, including contact details, existing equipment, and sales requirements.
- Distribute business cards, sales brochures, and promotional material to potential customers.
- Respond promptly to sales inquiries via personal visits, phone calls, and email.
- Prepare follow-up letters summarizing customer interactions and quotations.
- Discuss and negotiate rental, sales, and service level agreements with clarity and professionalism.
- Process customer orders efficiently, ensuring timely deliveries.
- Conduct post-sale customer visits to address concerns, offer support, and identify additional needs.
- Attend planning and review meetings to forecast sales and refine strategies.
- Monitor and report on sales activities, competitor trends, and market conditions.
- Participate in product launches, promotions, and training sessions to enhance industry knowledge.
- Fully cover assigned sales territories through cold canvassing, telesales, and target marketing.
- Proactively schedule appointments with customers for focused sales campaigns.
- Follow up on leads from various sources, including referrals, walk-ins, and cold calling.
- Maintain service excellence by regularly checking in with existing customers and addressing complaints.
- Approach existing customers for potential upgrades, ensuring settlements before appointments.
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