Commercial Vehicle Sales Administrator - Gauteng, Midvaal

Responsibilities, including but not limited to:

• To ensure system and method in all administrative matters relating to sales
• To ensure effective manufacturer contact to deal with administrative details of obtaining new stock
• To ensure correct operation of warranty system
• To ensure all warranty activations, Telematic services and service and maintenance contracts where applicable are activated timeously
• Carry out CSI after deliveries
• To maintain a proper key management system at all times
• To maintain clarity and precision in all transactions
• To ensure accurate records are kept and updated daily
• To administer function within budget
• To establish and maintain effective communication with manufacturer
• To ensure all documents for the licensing department are handled correctly and in accordance with the Traffic Act and submitted timeously. (including permits, registrations, and export police clearance)

• To lead and motivate staff to excel in this vital support function
• To maintain standards of appearance and courtesy as expected by various dealer standards

• To ensure that all clerical tasks within sales administration are carried out in accordance with Company policies (warranty claims, customer follow-up, daily operating controls)
• To review with Sales Manager all aspects of the functions and tasks to develop better service
• To establish adequate safety procedures to protect staff
• To maintain a simple and systematic filing system and ensure the deal files are complete and all relevant documents are scanned into the DMS

• Maintain good liaison with Sales Manager, Service Manager and all other Managers
• To ensure good customer contact
• To maintain an adequate flow of information to staff
• To notify Sales Manager of any and all changes in manufacturers' policies
• To monitor all work of function and make weekly/monthly reports to Sales Manager
• To alert Sales Manager to any unusual situations

• To support Sales Manager in preparing Department's marketing plan

• To manage function within budget
• To use management skills to contain warranty and other claims within acceptable limits

Requirements:

• Minimum of 2-3years experience in same or similar role as a Sales Administrator in the commercial vehicle dealership environment
• Experience and skills within administration function
• Detailed knowledge of manufacturers' policies, warranty and other claims procedures
• Calm and organized approach to tackling problems and workload
• Knowledge and experience of the sales operation within the motor trade
• Motor industry experience essential!!

Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.

Applications should be submitted no later than 2 weeks from advertising.