Operations & Admin Assistant (Agricultural Supplies)

To provide comprehensive administrative support within a fast-paced agricultural environment, ensuring efficient handling of calls, stock coordination, supplier processing, and general office administration, while maintaining accuracy and accountability across all functions.

Key Responsibilities Include but Are Not Limited To:

• Manage incoming calls professionally, including screening, transferring, and handling enquiries
• Assist walk-in customers with product, pricing, and availability queries
• Conduct stock checks and take accurate messages
• Track daily waybills and ensure timely delivery of goods
• Liaise with customers and couriers to resolve delivery queries and prevent errors
• Prepare and organise documentation for filing
• Maintain accurate filing systems for invoices, credit notes, and customer/supplier accounts
• Generate Goods Received Notes (GRNs) where required
• Process supplier invoices and maintain accurate records and statements
• Reconcile supplier statements with Pastel ledgers
• Prepare monthly supplier payment schedules and track payments
• Assist with debtor-related tasks, including sending invoices and following up on outstanding payments
• Provide support to the Debtors Administrator, particularly during month-end processes
• Perform daily stock handling, including lifting and moving products as required

Criteria:

• Proven experience working on Pastel (non-negotiable)
• Strong administrative and organisational skills
• Computer literate (Microsoft Office)
• Physically capable of daily stock handling and lifting
• Able to work in a fast-paced, hands-on environment
• Mature, dependable, and accountable, with the ability to handle pressure
• Willing to take initiative and work as part of a team
• Fully bilingual in English and Afrikaans