Sales Support Administrator (Afrikaans speaking)

This person will assist the sales team with administration, coordination, and customer service functions. This role plays a key part in ensuring smooth internal processes, accurate documentation, and timely communication between the sales team, clients, and internal departments.

• Prepare quotations, proposals, and sales documentation as instructed by the sales team
• Process sales orders accurately and ensure all supporting documentation is complete
• Maintain and update customer records on internal systems

• Communicate with customers regarding quotations, orders, delivery timelines, and general enquiries
• Follow up on outstanding quotations and payments
• Coordinate with logistics, warehouse, and operations teams to ensure on-time delivery
• Handle basic customer queries and escalate complex issues when required

• Assist with preparation of marketing materials for exhibitions and events
• Liaise between sales, finance, and operations departments
• Ensure proper filing and organisation of all sales-related documentation

• Maintain accurate and up-to-date sales databases
• Track order status and keep the sales team informed
• Prepare weekly and monthly sales activity reports
• Monitor inventory levels (where applicable) and inform the sales team
• Analyse historical sales data to identify marketing opportunities and evaluate campaign impact

• Provide general administrative support to the sales department
• Maintain organised digital and physical filing systems
• Assist management with ad-hoc tasks related to sales operations

• Matric
• Confident in both Afrikaans and English (spoken and written)
• 3 5 years proven experience in a sales support, sales coordination / administrative role
• Strong communication and interpersonal skills
• Proficient in MS Office (Excel, Word, Outlook)
• Experience working on Pastel
• Strong organisational skills with high attention to detail
• Ability to multitask and perform well under pressure

• Detail-oriented and process-driven
• Reliable and deadline-focused
• Comfortable working in a fast-paced environment
• Proactive in following up and resolving issue

Interested candidates should submit the following:

• Proof of Matric Certificate
• Current head & shoulder photo
• Detailed CV including per company:
• Listing all duties & responsibilities
• Reasons for leaving - note "Resigned" is not a reason
• Under personal information include your street address & area you live in

If you do not hear from us within two weeks, please consider your application unsuccessful.