Dynatrace System Administrator Specialist
Data Centrix Pretoria
Minimum Requirements & Experience
- Bachelor's Degree in Computer Science or equivalent work experience
- Minimum 5+ years hands-on experience administering the Dynatrace monitoring platform
- Proven experience with Dynatrace upgrades (in-place and out-of-place)
- Strong expertise in:
- Application Performance Monitoring (APM)
- Dashboards and reporting
- Synthetic and API monitoring
- Log analytics
- Experience working in a production support environment
- Solid understanding of the Systems Development Life Cycle (SDLC)
- Knowledge of Java applications and application server management
- Experience with SQL and database monitoring
- Familiarity with ETL processes and data integration monitoring
- Exposure to log monitoring tools such as Dynatrace, ELK Stack, Splunk, or Graylog
- Basic AIX / Linux system administration and server resource monitoring
- Experience managing Dynatrace licensing and compliance
- Experience with automation scripting for monitoring and maintenance (advantageous)
Key Responsibilities
The Dynatrace System Administrator Specialist will be responsible for, but not limited to, the following:
- Manage, support, and optimise the Dynatrace monitoring platform for internal and external applications
- Administer Dynatrace SaaS environments, including installations, configurations, upgrades, and maintenance
- Deploy, configure, and manage Dynatrace agents across application and infrastructure environments
- Configure alerts, thresholds, and monitors for application, OS, and infrastructure parameters
- Build, customise, and maintain dashboards and performance reports
- Migrate synthetic monitors from legacy monitoring tools to Dynatrace
- Perform application performance analysis, tuning, and root cause troubleshooting
- Monitor server resources (CPU, memory, disk) and proactively address performance bottlenecks
- Monitor and support ETL processes, identifying and resolving failures or data inconsistencies
- Perform routine server maintenance and ensure systems are patched and secure
- Identify and implement automation opportunities to improve monitoring efficiency
- Produce and maintain operational documentation, best practices, and procedures
- Provide training and structured knowledge transfer to client teams
- Collaborate with cross-functional teams including infrastructure, application, and data engineering teams
- Stable, optimised, and fully supported Dynatrace monitoring environment
- Accurate dashboards, alerts, and performance reports
- Proactive identification and resolution of performance issues
- Documented procedures, best practices, and operational guides
- Structured training and knowledge transfer to internal client teams
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