Office Coordinator

Minimum Requirements:

• Minimum of 2 years relevant experience in administration or coordination.
• Beneficial: Experience within the plumbing or hardware industry.
• Computer literate with proficiency in Microsoft Office Suite.
• Strong communication and organisational skills.
• Ability to multitask and prioritise effectively.

• Provide support to the admin and sales team with various tasks as required.
• Answer and transfer calls to the relevant department/extension.
• Book couriers for stock movements between the Cape Town and Johannesburg warehouses.
• Assist with picking goods for dispatch, ensuring serial numbers are captured and recorded.
• Manage and organise filing systems and company documents.
• Prepare and submit credit note requests for approval.
• Welcome and assist walk-in customers.
• Purchase office stationery and generate POs with approval from the Office Manager.
• Act as the first point of contact, dealing with correspondence and phone calls.

• Complete waybills for dispatched products.
• Load all sales orders within 1 working day of receipt.
• Ensure sales are assigned to the correct categories on Sage Evolution.
• Attend to call-in and walk-in customer sales enquiries.
• Provide assistance with sales-related tasks to Sales Coordinators, Reps, and Managers.
• Collaborate with Operations to schedule deliveries and manage backorders.
• Develop a thorough understanding of company products and services.
• Review backorders weekly and follow up with production on customer expectations.
• Assist with tender compilation when required.
• Provide weekly reports on Sales Orders Received values.
• Generate sales orders on Sage Evolution.
• Gather and provide market intelligence on competitors, new entrants, suppliers, and industry trends.
• Issue quotes within 2 working days of receipt.
• Participate in marketing activities, campaigns, and activations as needed.

Submissions for this vacancy will close on 17 September 2025, however, you will still have the opportunity to submit your CV for this position until 09 October 2025.

We will, however, keep your details on our database for future opportunities.

Marvel Placement Consultants adhere to the provisions of the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that "Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive."