Broker Support & Lead Generation Coordinator

Broker Support & Lead Generation Coordinator

Act as the frontline of the business development team in this active lead generation role.

Johannesburg, Industrial and Commercial Real Estate.

About Our Client

The company is a specialist in industrial and commercial real estate. It operates as a business development and brokerage team within the property market.

The Role: Broker Support & Lead Generation Coordinator

The main focus is on gathering critical data, securing meetings with decision-makers, and qualifying interest to create opportunities for brokers.

• Conduct daily calling to existing tenants, buyers, and landlords to identify demand and qualify interest.
• Canvass the existing client database to create opportunities and initiate follow-up calls to nurture leads.
• Capture all client details, requests, and conversations accurately in Microsoft Excel.
• Provide feedback and information regarding new or existing leads to brokers, management, and administrators.
• Update client contact information and maintain database accuracy by tagging and categorising contacts.
• Re-engage inactive contacts through structured calling cycles.
• Travel extensively to perform boots-on-the-ground lead generation and face-to-face networking.

• Matric required.
• Proficiency in Microsoft Excel for recording interactions and client details.
• Clear, fluent English with a warm and friendly phone manner.
• Strong organisational skills with the ability to multitask and prioritise.
• Ability to handle repetitive calling tasks with energy and consistency.
• Professional and well-presented for representing the brand.
• Positive attitude, reliable, and a willingness to learn.
• Experience in customer service, call centre, admin, or telesales is advantageous.
• Further studies beyond Matric are advantageous.