Internal Sales - Objective Personnel - ref. b28300123

apartmentObjective Personnel placeJohannesburg calendar_month 
Qualifications
  • Matric
Requirements
  • Minimum 3 - 5 years internal sales / internal customer service experience
  • Proficient in MS Office
  • Knowledge of Syspro is advantageous
  • Lubricants experience is advantageous
  • Strong phone presence and experience in cold calling (POPI compliance)
  • Experience working with Salesforce or similar CRM is advantageous
Duties
  • Meet monthly targets set
  • Capture incoming orders
  • Contact customers for orders
  • Assist in completing sales projects
  • Support DSRs to meet targets
  • Use customer purchase data to identify product opportunities and purchase patterns
  • Convert COD customers to long term by upselling
  • Ensure that we conduct customer reviews and follow up
  • Generate quotations
  • Cold calling; making multiple outbound calls to potential client
  • Closing sales and working with client through closing process
  • Building pipelines with channel partners and team members to close sales
  • Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
  • Conduct customer needs analysis
  • Conduct post sale report
  • Telephoning
  • Closing Sales
  • Pipeline Business
  • Qualified Leads
  • Accurate Filing
  • Generation of quotations
  • Research
  • Compilation of Master Database
  • Filing and storing of invoices weekly
  • Generate quotations
  • Completing tender documents
  • Daily reports suck as back orders, dispatched not invoiced, etc.
  • Customer collections
  • Resolve customer complaints and follow up on NCRs
  • Researching potential leads from business directories, web searches, or digital resources
  • Creating and maintaining a list/database of prospect clients
  • Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information
  • Tracking Reports
  • Customer Back orders
  • Tracking weekly, monthly, and quarterly performance and sales metrics
  • To indicate to customer/rep if order is processed in full and/or if any back orders outstanding (this should include the Back order report with ETA of stock arrival (Import) or Product ETA Manufactured Product lines)
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