Receptionist

Purpose of the Role

To provide professional front-desk and administrative support, ensuring smooth daily operations while delivering exceptional customer service to clients and visitors.

• Professionally welcome and assist visiting clients
• Answer and direct incoming phone calls in a professional manner
• Manage front desk operations and general administrative tasks
• Handle correspondence, emails, and document control
• Maintain office supplies and ensure overall office organisation
• Provide administrative support to management and operational teams
• Manage schedules, bookings, and appointments
• Perform accurate data entry and maintain record management systems

• Customer serviceoriented with a professional and well-presented manner
• Well-groomed with a professional demeanour
• Excellent verbal and written communication skills in English and Afrikaans
• Strong computer literacy (MS Office and booking or dispatch systems)
• Strong organisational skills with attention to detail
• Ability to work under pressure in a fast-paced environment
• Excellent telephone etiquette
• High level of confidentiality and discretion