Junior Systems Support Engineer

apartmentCollab SA placeCape Town calendar_month 

What You Bring / Requirements:

  • 2 - 4 years' experience in IT Support
  • Valid driver's licence and your own vehicle (non-negotiable)
  • Hunger to continuously learn & know what is new in the IT zoo
  • Confident remote support skills on Windows 10/11
  • Knowledge of Windows Server (2012 R2 2022), Active Directory, DNS, DHCP
  • Familiarity with IP addressing, subnetting, basic routing
  • Strong communication skills (written & verbal)
  • Certifications: A+, N+ required
  • Microsoft or Endpoint Security (advantageous)

What Youll Be Doing:

  • Remote & Onsite Support
Provide high-quality remote support for desktops (Windows 10/11) and perform occasional client visits for consulting and SLA service.
  • System Maintenance
Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools.
  • Collaboration & Communication
Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery.
  • After-hours Coverage (Occasional)

Be part of the on-call support team on a rotational basis (under supervision or shadowing).

Why This Role Stands Out
  • Structured career development: Ideal for IT professionals eager to progress into more senior infrastructure or consulting roles.
  • Cutting-edge exposure: Get hands-on with diverse Wintel technologies across multiple client environments.
  • Dynamic environment: Work remotely and on-site with a range of businesses, supported by an experienced team.
  • Ongoing learning: Gain experience in system maintenance, patching, and remote desktop/server troubleshooting all with regular training opportunities.

Your Growth Path

This role is designed for a Junior Support Engineer ready to expand their skills, gain visibility across a wide array of systems, and ultimately grow into more senior support or specialist roles within a highly respected tech firm. Upskilling is highly supported

If youre proactive, technically curious and serious about growing in the IT space, this role is made for you.

📩 Apply now and start your next chapter in your career

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