Care Home Receptionist/Administrator

The working hours are Monday to Friday 0900-1700 and this is a full time contract! For more details send your CV on Whatsapp 067 627 3077.

Role Responsibilities:

Manage the provision of effective and efficient reception services.

Respond positively to all enquiries from prospective residents and assist with any queries they may have.

Coordinate admissions with the Home Manager or Deputy Home Manager.

Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.

Collect initial payment and arrange Direct Debits for ongoing payments.

Maintain administration systems relating to residents.

Maintain a day-to-day account of the petty cash and present weekly reconciliations to the Home Manager.

Liaise with appropriate departments regarding payroll, procurement, finance, and HR.

Manage day-to-day payroll and queries.

Complete payroll returns, ensuring they are correct, authorised appropriately and presented within agreed deadlines.

Produce all contract amendments, contracts of employment and HR letters in line with agreed HR process.

Cover reception duties in the absence of the receptionist.

Skills and experience required:

Previous experience as a care home administrator essential.

A welcoming and approachable persona.

Confident in liaising with other members of staff and residents.

Good time management skills.

Able to work alone as well as part of a team to achieve the best result.