Shift Supervisor (Production and Maintenance)

Minimum Requirements

Education:

• Matric with Mathematics and Science (Higher Grade passes required)
• Diploma in a Technical or Production-related field (NQF Level 6) Required
• Certificate in Technical or Production-related field (NQF Level 5) Minimum
• Trade Test (NQF Level 5) Advantageous
• First Line Management Certificate (FLMP) Advantageous

Experience:

• 5 years experience in Production or Maintenance operations in a manufacturing environment
• Minimum 2 years in a supervisory capacity
• Up to 3 years experience working shifts Advantageous

Key Responsibilities

• Lead shift activities to ensure production targets are met through efficient use of people and resources
• Maintain high standards of product quality and operational efficiency
• Ensure timely and accurate completion of production records and reports
• Communicate effectively with relevant departments to support smooth production flow

• Coordinate and ensure first-line and preventative maintenance is performed on plant equipment
• Issue and manage job cards, and ensure proper work permits are processed for specialized tasks
• Ensure equipment and plant areas are safely maintained and support strong housekeeping standards
• Sign off completed maintenance work and report any follow-up needs

• Enforce strict compliance with health, safety, and environmental regulations
• Identify and report operational risks or areas of concern
• Monitor adherence to standard operating procedures and legislative requirements
• Promote a culture of safety awareness and accountability within the team

• Maintain effective working relationships across departments and with external stakeholders
• Represent the plant in relevant meetings and act as a key contact for shift-related matters
• Address operational challenges with problem-solving and integrity

• Lead and motivate shift employees to meet performance expectations
• Conduct regular performance reviews and appraisals
• Collaborate with HR on training, development, and employee relations
• Support ongoing upskilling and maintain clear communication across the team

• Support the budgeting process and promote cost-effective use of resources
• Monitor and control expenditures within budget guidelines
• Identify and implement cost-saving opportunities across operations

• Ensure all employees adhere to PPE and safety procedures
• Conduct regular safety equipment checks and ensure proper sign-off for tasks
• Maintain awareness of high-speed machinery and operational hazards
• Oversee employee readiness and medical compliance (e.g., blood lead levels where applicable)

Key Competencies & Skills

Technical Knowledge:

• Strong understanding of production and maintenance processes in manufacturing
• Working knowledge of relevant safety, health, and compliance regulations
• Computer literacy in MS Office, SAP, ERP systems, or job-specific platforms

Behavioural Attributes:

• Decisive and level-headed under pressure
• Proactive and action-oriented
• Excellent planning and organisational ability
• Strong analytical and problem-solving skills
• Effective communicator (both written and verbal)
• Resilient and adaptable
• Able to lead teams and handle conflict situations professionally
• Customer-focused mindset

to quality and safety