Investigations Coordinator - Head Office

The suitable candidates main responsibilities and duties include, but are not limited to, the following:

• Managing the NEDBANK INVESTIGATIONS PROJECT, Investigators, Intelligence Handlers, Fieldworkers and ATM Task Team
• Managing and Investigation of Nedbank crime incidents / Client Requests
• Handling of informers and intelligence
• Management of Informer Rewards
• Ensure that Court procedures are fulfilled
• Liaise with HR department concerning disciplinary enquiries to ensure fulfilment thereof
• Liaise with Clients / SAPS / Court officials
• Handling of Au Exhibit safe where needed
• Inspection of dockets according to brought forward system
• Security advice to Client
• Threat and Risk assessment
• Client liaison and professional client relationship
• Manpower Management
• Equipment Management
• Effectively dealing with and managing client complaints
• Knowledge of Health and Safety management
• Ensuring Investigators problems that are reported are solved
• Ensure that all company / client SOPs are followed
• Ensure BPC policies and procedures are followed at all times
• After hour visits and standby duties
• Training of co-workers in the investigation of crime and handling of informers
• Managing of CCTV footage requests - Downloading

The suitable candidate shall have the following qualifications/attributes/skills:

• Proven record of at least 6 Years Managerial experience
• Matric + NQF 6 Qualification Forensic Investigations
• Banking Crime Security knowledge
• Drivers license
• Own transport reliable and economical
• Computer literacy (MS Excel) and Word.
• Minimum of 10-year experience in investigating of incidents (criminal as well as departmental)
• SAPS, Defence force, and with NIA experience will be an advantage.
• Firearm competency Up to Date Handgun, Shotgun and Rifle
• Have excellent presentation, written, verbal communication and report writing skills.
• PSIRA Grading A
• Strong interpersonal skills, professionalism to liaise with clients.
• Ability to work under pressure to meet targets.
• Work independently.
• A fair deal of patience.
• Meet deadlines.
• Go the extra mile.
• Good organizer.
• Proficiency in MS Office.
• Management and Supervising skills for in house training