ZMO 18009 - Duty Manager Food & Beverage

Employer Description

Hotel in Mthatha, Eastern Cape

Job Description

Our client is seeking a Duty Manager Food & Beverage to oversee and support the daily operations of their F&B department. They are looking for a dynamic individual with strong leadership, organizational, and communication skills. Someone who thrives in managing staff, coordinating service delivery and ensuring guests enjoy exceptional dining experiences.

Key Responsibilities:

• Oversee Food & Beverage finance and administration, including budgeting, financial analysis, management systems and reporting
• Apply and interpret human resource policies and legislative requirements for effective implementation
• Utilize the latest technology and regulations to streamline sourcing and purchasing of stock
• Develop and implement action plans to ensure optimal functioning across all F&B areas including restaurant, kitchen, banqueting and in-room dining
• Manage contractual arrangements related to Food & Beverage operations
• Foster effective interdepartmental collaboration to anticipate and exceed guest expectations
• Contribute individually and as part of a team to maintain high-quality service standards

• Matric (NQF Level 4)
• Diploma in Hospitality Management or equivalent qualification in a similar service industry
• Thorough knowledge of hotel management systems
• Proven ability to prepare and present accurate reports
• At least 8 years experience in staff management and leadership within a comparable environment

• Strong leadership and team management
• Excellent communication and interpersonal skills
• Financial acumen with budgeting and reporting expertise
• Operational planning and organizational ability
• Proficiency in hotel/F&B management systems and MS Office
• Problem-solving, decision-making, and compliance awareness

• Medical Aid contribution
• Provident Fund