Operations Manager (Labour Consultant) - Pretoria

Type: Permanent

Office Management:

• Oversee and coordinate day-to-day office operations.
• Maintain office systems, including data management.
• Manage supplies, equipment, and service providers.
• Supervise administrative support staff.
• Organise internal meetings and maintain schedules for consultants.

Human Resources (HR):

• Handle recruitment, onboarding, and offboarding processes.
• Maintain employee records in compliance with HR legislation.
• Assist with performance management, training coordination, and policy implementation.
• Ensure the office is compliant with employment law and health and safety regulations.

Industrial Relations (IR):

• Assist in preparing for disciplinary hearings, CCMA cases, and grievance procedures.
• Draft warnings, disciplinary documents, and other IR-related correspondence.
• Provide administrative support to consultants on client IR cases.
• Keep abreast of changes in labour legislation and ensure the companys procedures are compliant.

Client and Consultant Support:

• Provide administrative assistance to labour consultants.
• Prepare documentation and reports for client meetings.
• Maintain client databases and case tracking systems.

Qualifications and Skills:

• Matric (Grade 12)
• Diploma or degree in Human Resources Management, Labour Relations, or a related field
• 8+ years experience in an administrative or office management role, preferably within a labour/law/HR consultancy
• Proven knowledge and experience in HR and IR practices
• Familiar with CCMA procedures, the BCEA, LRA, and related legislation
• Computer literacy (MS Office Suite, HRIS systems)
• Fully bilingual (Afrikaans and English)

Key Competencies:

• Strong interpersonal and communication skills
• High level of integrity and confidentiality
• Ability to work under pressure and meet deadlines
• Strong problem-solving and conflict resolution skills
• Detail-oriented with excellent organisational ability
• Proactive and self-managed with leadership capabilities