Senior IT Technician

About the Role

You'll work hands-on with enterprise infrastructure while mentoring junior techs and helping shape how their client deliver services to over 100 clients. This isn't a "manage from a distance" roleyou'll be in the trenches, but with the authority and support to do things properly.

• Be the go-to expert for complex escalations across networking, security, and Microsoft environments
• Design and implement solutions for clients ranging from SMBs to enterprises
• Drive automation initiatives to make their team more efficient

• Manage FortiGate firewalls, MikroTik routers, and BGP configurations
• Administer Hyper-V clusters and Microsoft server environments
• Oversee M365 tenantsmigrations, configurations, and ongoing optimisation

• Mentor junior technicians and help them level up
• Create documentation that actually gets used
• Contribute to the companies internal knowledge base and best practices

• Understand their business challenges and translate them into technical solutions
• Be someone clients trust and want to work with

Desired Experience & Qualification

The essentials:

• 10+ years in IT with deep experience across multiple domains
• Expert-level knowledge of FortiGate security appliances
• Strong Microsoft 365 and Azure administration skills
• Solid networking fundamentals (routing, switching, firewalls, VPNs)
• Hyper-V and Windows Server administration experience
• Scripting/automation skills (PowerShell is a must)
• A valid driver's licence and own transport

Bonus points for:

• Fortinet NSE certifications
• Microsoft certifications (Azure, M365)
• Cisco CCNP or equivalent
• Experience with Proxmox, Linux, or VoIP systems (3CX)
• ISP/carrier networking experience

The intangibles:

• You explain complex things simply
• You document as you go (not "when you have time")
• You're calm under pressure
• You take ownershipif it's broken, you fix it
• You're curious and keep learning

• Competitive salary R30,000+ depending on what you bring to the table
• Real technical work
• Growth opportunity Help shape a growing company's technical direction. Your input matters.
• Modern stack Teraco-hosted infrastructure, 100Gbps networking, enterprise tools, and room to implement better solutions
• Team culture Small team, no politics, direct communication. The company solve problems together.
• Learning budget Certifications and training supported
• Work-life balance our client works hard but respect personal time.