Hotel Maintenance Manager

Responsibilities:

Open to new ideas and adaptable to changing technology.

Duties:

• Collaborate with all hotel departments, such as housekeeping, front desk and management to ensure a thorough knowledge of each department's running and the equipment in their sections.
• Respond actively to requests from guests and other members of staff who report maintenance requirements throughout the hotel.
• Provide regular inspections of various equipment such as, swimming pools and their pumps, pipes, and filters, safety apparatus such as handrails, and stairwells.
• Liaise with external contractors such as lift repairs to ensure that contracts are in place for the hotel and liaise with those contracts to complete repairs as and when required.
• Fix issues around the hotel such as broken tiles, loose handrails, dirty swimming pool, leaking pipes, faulty air conditioning units, etc.
• Maintain a proper and on-time service schedule for hotel heating and air conditioning equipment, including AC units, water heaters, and boilers.
• Supervise the maintenance team and conduct regular performance reviews to address concerns.
• Always provide excellent customer service to guests.
• Provide maintenance reports, and manage the maintenance budget, including justifying expenditure and providing reports.

Requirements:

• Associate certificate or above in engineering or maintenance-related field, or equivalent experience and equivalent education.
• Demonstrated experience in maintaining and fixing general issues.
• Demonstrated ability to manage a small team.
• Great leadership abilities with good delegation skills.
• Able to prioritize your workload efficiently.
• Confident with report writing and presentation.
• Good computer skills including the use of Microsoft Excel, Word and Outlook.
• Proven ability to use varying types of tools, such as hand tools, power tools, air tools, and battery-operated tools.
• Excellent problem-solving abilities.
• Able to communicate confidently in both speaking and writing.
• Ability to provide excellent customer service experiences for guests.

***Only shortlisted candidates will be contacted***