General Manager

GENERAL MANAGER

Location: Isando, Gauteng | Permanent | Full-Time

Lead the business. Drive growth. Deliver excellence.

A leading supplier of premium hospitality guest amenities is seeking an experienced and results-driven General Manager to lead the overall business, drive profitability and ensure operational excellence.

• Provide overall strategic and operational leadership across the business.
• Drive revenue growth, profitability and business development.
• Oversee sales, procurement, warehousing, inventory, distribution, finance and customer service.
• Develop and manage budgets, forecasts, costs and financial performance.
• Identify opportunities to improve efficiency, productivity and processes.
• Lead, motivate and develop management teams and employees.
• Build strong relationships with hotel groups, lodges, guest houses, distributors and key stakeholders.
• Ensure high levels of customer satisfaction and service delivery.
• Manage risk, governance and regulatory compliance.
• Serve as the company's Section 16(2) Officer, ensuring compliance with the Occupational Health & Safety Act and maintaining a strong safety culture.

• Bachelor's Degree in Business, Management, Commerce, Operations Management or related field.
• 8–10+ years' management experience, including at least 5 years in a senior leadership role.
• Proven track record in business operations, commercial performance and achieving financial targets.
• FMCG, manufacturing, distribution, hospitality supplies or related industry experience advantageous.
• Strong understanding of Occupational Health & Safety and Section 16(2) responsibilities.
• Strong commercial, financial, strategic and people leadership skills.
• Excellent communication, negotiation, analytical and problem-solving abilities.
• Proficient in Microsoft Office and business management systems.
• MBA or postgraduate qualification advantageous.