Telematics Administrator

apartmentFlink Recruitment placeCamperdown calendar_month 
KEY RESPONSIBILITIES:
  • Liaise with MAN Order Management Administrator to confirm that the linked devices are
visible on Amber Connect once movement instruction is received and vehicles are being
collected
  • Stock control and management of the trackers, allocation and return process of all devices
  • Liaise with all depots to arrange trackers to be charged when necessary
  • Monitor the drivers once dispatched using Amber Connect to ensure that the trackers are
working while drivers are on route
  • Ensure trackers are all communicating accurately once drivers have reached MAN Owned
Dealerships, Transport & Storage Partner storage Yards, and Third-party Body Builders
destination and that trackers have sufficient battery life
  • Ensure compliance with the necessary SOPs (MAN Mobile Tracking)
  • Daily roll call and communication with MAN Order Management to ensure all tracking
devices are visible on Amber Connect and their locations
  • Escalate/investigate any deviations in tracker locations that does not correspond with
movement instructions
  • Liaise with dispatching depots to ensure trackers are fitted before dispatching as per the
SOPs
  • Liaise with dispatching depots prior to dispatching to Independent Dealership or Final
Customer, to remove tracking devices from the trucks upon delivery
  • Control and manage the maintenance of all devices
  • Ensure additional expenses are billed to customer as required and communicated with
responsible Account Executive/Finance Teams
  • Data capturing

QUALIFICATION & SKILLS

REQUIRED:
  • Grade 12 essential
  • Excellent interpersonal skills and both verbal and written communication skills
  • Computer literate, fully conversant in Microsoft Excel and Word
  • Self-starter with the ability to work unsupervised
  • Excellence orientated with attention to detail and observant
  • Taking initiative, problem solving and logical
  • Insight and perceptive
  • Passionate, high-energy levels
  • Assertive, decisive and committed
  • Strong administration and organisation skills
  • Ability to work under pressure and meet strict deadlines
  • Willing to work outside normal office hours and work out of town for short periods

TRANSPORT: Must have own reliable transport.

apartmentFlink RecruitmentplaceCamperdown
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