Executive Assistant to the GM

Requirements:

• SA Citizen
• Matric / Grade 12 qualification
• Diploma or degree in Business Administration, Hospitality Management, Office Administration, or a related field.
• Minimum 2 years experience in an executive assistant to the General Manager role, personal assistant, hotel administration, or similar senior administrative role.
• Professional and friendly disposition
• Strong organisational, time-management, and multitasking abilities
• Professional appearance and excellent interpersonal skills.
• Previous experience in a 4-star or 5-star hotel environment will be preferable.
• Ability to work collaboratively with cross-functional teams and communicate effectively at all levels of the organization
• Strong administrative, planning and organising skill
• Excellent written and verbal communication skills.
• High level of confidentiality, discretion, and integrity.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work independently, take initiative, and meet deadlines.
• Strong attention to detail and problem-solving skills.
• Flexibility to work in a fast-paced hospitality environment.
• Reside in Cape Town
• Have own, reliable transport

Key Responsibilities:

• Provide comprehensive administrative and operational support to the General Manager as required.
• Manage the General Managers diary, appointments, meetings, and schedules.
• Prepare correspondence, reports, presentations, minutes, and other management documents.
• Coordinate internal and external meetings and follow up on action items.
• Maintain accurate and handle confidential information, records and documentation with discretion and professionalism.
• Liaise with department heads, hotel staff, guests, suppliers, and external stakeholders.
• Handle telephone calls, emails, correspondence, and enquiries professionally.
• Assist with hotel projects, events, meetings, inspections and special assignments and management initiatives as required.
• Monitor deadlines and ensure follow-up on tasks delegated by the General Manager.
• Prepare and distribute internal communications as required.
• Assist in preparing management reports, presentations and operational
• information.
• Maintain an efficient filing and document management system.
• Support communication between the General Manager and hotel departments.
• Maintain a high level of confidentiality regarding hotel, guest, employee, and
• business information.
• Represent the General Managers office in a professional and courteous manner.
• Perform any other reasonable duties assigned by the General Manager.