Digital Web Experience & Content Specialist
Website Operations & Content Publishing
Manage daily updates across consumer websites, ensuring content is accurate, brandâconsistent, and userâ
Review webpages for formatting, navigation, functionality, and mobile responsiveness before publishing
Coordinate with internal teams to implement content, structural changes, and new digital assets
Page Creation & UX EnhancementsBuild and maintain landing pages, promotional pages, and other highâimpact digital content
Apply UX best practices to improve readability, navigation, and overall visitor experience
Collaborate with designers and brand teams to maintain consistency across all pages and digital touchpoints
Technical Quality ControlFlag technical issues such as broken links, layout inconsistencies, page errors, or performance concerns
Coordinate with technical support or development teams to resolve issues quickly
Conduct routine site health checks and support ongoing optimisation efforts
Search Visibility & SEO SupportAssist with onâpage optimisation including metadata, keyword placement, and internal linking strategies
Maintain SEO hygiene across critical pages and support visibility improvements
Tracking, Reporting & Digital InsightsSupport the accuracy of tracking tools and event tagging across pages
Help prepare weekly insights on site performance, traffic behaviour and priority actions
Participate in testing cycles to identify opportunities for improvement across user journeys
Cross-Team Collaboration
Youll work closely with: Marketing & Creative teams to support campaigns and content updates
Product & Category teams to maintain productârelated contentCustomer Service to address friction points and site usability issues
Tech & Development partners to help ensure smooth deployments and efficient workflows
What Success Looks LikeClean, accurate, and upâtoâdate website content
Smooth page navigation and improved user experience across devices
Faster site performance and fewer technical errors
Strong SEO hygiene and enhanced search visibility
Timely, highâquality delivery of digital updates
Clear communication and proactive ownership of tasks
RequirementsMinimum Experience
3+ years in web content management, digital production, ecommerce administration, or a similar webâfocused role
Handsâon experience using CMS tools such as WordPress, Shopify, Magento, WooCommerce, or similar platforms
Familiarity with Google Analytics/GA4 and general web tracking concepts
Understanding of SEO fundamentals and website optimisation
Technical SkillsProficiency in CMS publishing flows
Basic knowledge of HTML/CSS
Understanding of digital measurement tools and page performance indicators
Ability to troubleshoot common website issues
Soft SkillsExcellent organisational skills and attention to detail
Strong communication and teamwork abilities
Ability to manage multiple tasks and thrive in a fastâpaced environment
A proactive, solutionsâoriented mindset
Nice to HaveExperience working on multiâsite environments or with ecommerce platforms
Exposure to UX principles and/or design tools
Understanding of digital project workflows and crossâfunctional collaboration
Interested in Joinin?If youre passionate about delivering high-quality digital experiences and enjoy working in a collaborative, fastâmoving environment, wed love to hear from you.