Personal Assistant

Key Responsibilities:

• Provide high-level administrative support to the Operations Manager and Director
• Serve as the right hand to the Operations Manager, anticipating needs and taking initiative
• Coordinate internal communications between departments to ensure smooth workflows
• Manage schedules, meetings, emails, and travel arrangements
• Assist with HR administration: onboarding, contracts, documentation, disciplinary procedures, and terminations
• Support marketing activities including content preparation, coordination with design/print teams, and social media scheduling
• Assist with customer communication, follow-ups, and general client relations
• Maintain confidential files and records related to HR and business operations
• Prepare and edit documents, reports, and presentations
• Track tasks and ensure deadlines are met

Requirements:

• Preferably aged between 3545
• Proven experience as a Personal Assistant, Executive Assistant, or Office Manager
• Strong understanding of HR processes and basic labour legislation
• Excellent organisational skills with the ability to multitask and prioritise
• Strong interpersonal skills; able to build good relationships across all levels
• Proactive, resourceful, and able to work independently without constant instruction
• Tech-savvy with proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Professional communication skills both written and verbal
• Discreet and trustworthy with confidential information
• Previous exposure to manufacturing, technical, or engineering environments is advantageous

A mature, dependable, and personable individual who thrives in a fast-paced environment and can offer calm, consistent support to a busy operations team. Someone who can "read the room", foresee needs, and act accordingly, becoming a seamless extension of the Operations Manager.