Dental receptionist / administrator | simon's town, cape town

A busy, well-established Dental Practice in Simon's Town, Cape Town, is seeking a professional, organised, and customer-focused Dental Receptionist/Administrator to join their team.

This is an excellent opportunity for an experienced dental receptionist who thrives in a fast-paced environment and enjoys providing exceptional patient service while ensuring the smooth day-to-day administration of a busy dental practice. The successful candidate will play a key role in managing the reception area, supporting the clinical team, and maintaining efficient administrative processes.

Key Responsibilities:

• Welcoming patients in a warm, professional, and friendly manner.
• Managing appointments, diary scheduling, and patient communications.
• Answering telephone calls, emails, and general patient enquiries.
• Processing patient registrations and maintaining accurate patient records.
• Managing medical aid claims, billing, invoicing, and payment allocations.
• Performing general reception and administrative duties.
• Ensuring numerical accuracy when processing accounts and payments.
• Liaising with patients, clinicians, laboratories, and suppliers where required.
• Assisting with practice administration and maintaining organised filing systems.
• Ensuring patient confidentiality and compliance with practice policies.
• Supporting the practice team to ensure the smooth daily operation of the practice.

Requirements:

• Previous experience as a Dental Receptionist / Administrator is essential.
• Intermediate level experience within a dental practice.
• Experience using Exact Dental Software or a similar dental practice management system is essential.
• Proficiency in Microsoft Office.
• Sound knowledge of medical aid claims, dental billing, and practice administration.
• Excellent communication and customer service skills.
• Strong attention to detail with a high level of numerical accuracy.
• Excellent organisational and time management skills.
• High level of integrity, professionalism, and trustworthiness.
• Computer literate with the ability to learn new systems quickly.
• Own reliable transport is essential.

Remuneration: R13,000 – R19,000 per month before deductions, depending on experience.Working Hours: Monday – Friday: 07:30 – 16:00 & 1st and 3rd Saturday of each month: 07:30 – 13:00Start Date: As soon as possible.

This is an excellent opportunity to become part of a professional, patient-focused dental practice that values teamwork, exceptional patient care, and high administrative standards.

How to Apply: Interested and suitably qualified candidates are invited to apply online with their updated CV. Should you experience any difficulties with the online application, please contact MedE Recruit directly.