Workshop Technician

Minimum Requirements:

• Grade 12 (Matric).Trade-tested artisan (Mechanical / Millwright / Fitter / Boilermaker or equivalent).
• 2 4 years experience in a technical workshop or field service role.
• Health & Safety, First Aid, and Fire Fighting certification.
• Valid Code 14 drivers license (advantageous).
• Willingness to travel locally and internationally.
• Completion of formal Health & Safety and compliance programs related to workshop operations.

maintenance tasks in the workshop and on-site. This hands-on role includes performing repairs, servicing, inspections, and technical support to ensure quality workmanship and compliance with Health and Safety standards.

professionalism and customer satisfaction.

Scope of Responsibilities (not limited to):

• Technical & Operational Tasks
• Perform mechanical, hydraulic, and auto-electrical repair, servicing, and maintenance tasks.
• Complete Pre-Delivery Inspections (PDIs) for new and second-hand machines.
• Troubleshoot and resolve technical issues in the workshop and on-site.
• Ensure all repairs and servicing meet OEM and company quality standards.
• Assist with fabrication and welding where required.
• Support workshop workflow and assist senior staff with task allocation.
• Maintain and timeously submit accurate job cards, timesheets, and service records.

• Comply with OHSA requirements and assist in promoting zero workplace accidents.
• Perform daily safety checks and inspections of tools and equipment.
• Conduct and participate in toolbox talks, focusing on PPE and safe practices.
• Immediately report safety hazards or equipment concerns to the Senior Working Foreman or relevant manager.
• Act as First Aider and Fire Fighter in line with company health and safety requirements.
• Promote safe housekeeping practices in the workshop and on-site.

• Ensure "Fix Right First Time" standards in all repairs and servicing.
• Inspect equipment and ensure quality before release to customers, verifying compliance with specifications.
• Maintain accuracy and up to date workshop documentation and quality checklists.
• Participate in continuous improvement initiatives.
• Support continuous improvement initiatives and ensure prompt resolution of identified issues.
• Conduct daily PPE checks, enforce correct PPE for specific / allocated task / job, ensure personal compliance and raise non-compliance to supervisors.
• Recommend and support implemented processes for operational improvements

• Provide on-site technical assistance and support to customers.
• Resolve customer complaints / issues / enquiries or escalate them to the Senior Working
• Foreman or provide clear feedback where necessary within 24 hours.
• Maintain professional communication and a strong customer service focus.

Training and Development:

• Participate and promote internal and external training opportunities for team development.
• Participate in training programs to develop technical knowledge and safety awareness.
• Assist in mentoring apprentices and junior staff by sharing technical expertise.
• Encourage ongoing technical skills development across the team.

Standby and After Hours:

• Participate in standby roster as required, responding to standby calls within 30 minutes.
• Be available for overtime and after-hours support when needed.

Equipment Maintenance and Safety:

• Perform and/or assist with monthly inspections of all equipment to ensure safety compliance.
• Submit relevant checklists promptly and report any safety concerns or defects immediately.
• Verify that quality inspections and documentation are completed before equipment leaves the premises or is dispatched for on-site support.
• Inspect all lifting equipment regularly, ensuring valid certification and immediate reporting of any defects.
• Plan, coordinate, allocate, and supervise daily work assignments where necessary.
• Monitor progress and perform quality checks on completed work.
• Provide hands-on support with repairs, fabrication, servicing, and maintenance.
• Enforce compliance with Health and Safety regulations and safe work practices.
• Coordinate with internal departments to ensure job completion.
• Maintain and sign off, where applicable, accurate records (job cards, PDIs, timesheets, parts used, build specs, reports, etc.).
• Troubleshoot and resolve technical issues in workshop and on-site.
• Manage tool/equipment use, maintenance, and PPE compliance.
• Monitor inventory and request materials as required.
• Provide performance feedback and disciplinary support to management.
• Assist in mentoring apprentices and junior staff by sharing technical expertise and support skills development.
• Always represent the company professionally.
• Participate in toolbox talks, meetings, and planning sessions.
• Perform additional duties as requested by Management.
• Assist with enforcing company policies, compliance with safety, quality and operational procedures.
• Ensure work is completed to standard, on time, and within scope.
• Ensure proper use and care of resources, tools, and materials required for job execution.
• Provide frequent updates on production and operational matters to management on progress and report delays promptly.
• Ensure daily housekeeping and maintenance of the workshop/site environment.

• Strong technical knowledge (mechanical, hydraulic, auto electrical).
• Hands-on repair and troubleshooting ability.
• Knowledge of OEM standards and workshop tools/equipment.
• Solid understanding of Health & Safety practices and legal compliance.
• Strong problem-solving, decision making, analytical and fault-finding skills.
• Good interpersonal and communication skills (verbal and written).
• Promoting positive attitude and collaborative working culture.
• Ability to work independently and as part of a team.
• Attention to detail, discipline, quality control and time management.
• Computer literacy (Microsoft Office, job tracking systems).
• Sober habits and professional demeanour.
• Strong leadership, planning, and supervisory skills.
• Ability to read/interpret technical drawings and instructions.
• Ability to work under pressure and meet tight deadlines.
• Strong multitasking and prioritization skills.
• Hands-on ability and operational flexibility.
• Willingness to work extended hours when required.

• Grade 12 (Matric).
• Trade-tested artisan (Mechanical / Millwright / Fitter / Boilermaker or equivalent).
• 2 4 years experience in a technical workshop or field service role.
• Health & Safety, First Aid, and Fire Fighting certification.
• Valid Code 14 drivers license (advantageous).
• Willingness to travel locally and internationally.
• Completion of formal Health & Safety and compliance programs related to workshop operations.
• Self-motivated and committed to staying up to date on relevant legislation, standards, procedures, processes and or guidelines.

• Monday to Friday; overtime, weekends, and public holidays when required.
• Work in both workshop (indoor) and site (outdoor) environments.
• Travel to customer sites and remote locations as necessary.

• Must be physically and medically fit to perform technical and manual tasks.
• Ability to lift, move, and work with heavy equipment.
• Reliable attendance and strict adherence to PPE requirements at all times.
• Professional appearance and conduct.
• Mobility to attend meetings, perform inspections, and provide technical support as and when requested.
• Ability to communicate effectively with all levels of staff and external clients.

Medically Fit.

Thank you