Assistant Shipping Controller / Personal Assistant

apartmentSentinel Staffing Services placeCenturion business_centerR 35/month calendar_month 
Key Responsibilities & Accountabilities
Shipping & Export/Import Administration
  • Receive, review, and process all incoming sales orders.
  • Coordinate and arrange international and local shipment logistics, including booking and execution.
  • Prepare, process, amend, and issue all export and import documentation, including:
  • Commercial invoices
  • Packing lists, labels, job cards and shipping tags
  • Export and import instructions
  • Shipping tags, tags and labels, and data book documentation
  • Export amendments and updated export instructions
  • Manage incoming shipment paperwork (e.g., HFB, LFD, LFD, etc.), ensuring full document compliance.
  • Compile packing lists, shipment tags, labels and client labels.
  • Maintain and manage client portals and online customer platforms.
  • Manage client portals and customer data, ensuring updates are processed accurately and efficiently.
  • Manage job cards, project orders, production status updates, and client data book documentation.
  • Manage and update the Product Data Management system (PDM).
  • Prepare, update, and format manuals, documents, technical manuals, and customer documentation.
  • Prepare, update, format, and compile document sets for technical manuals and customer documentation.
  • Monitor production readiness and follow up with the Production Department to confirm job completion timelines.
  • Follow up with the Production Department on job readiness and shipment deadlines.
  • Liaise with shipping agents, freight forwarders, and external logistics partners to resolve queries.
  • Address and resolve shipping and export-related client and agent queries.
  • Manage shipping queries, export documentation amendments, and coordinate order completion timelines.
  • Maintain and file all export, import, and shipment-related documentation in a compliant and auditable manner.
PA Support to Sales Director
  • Provide full secretarial and administrative support to the Sales Director.
  • Manage director calendars, correspondence, meetings, travel coordination and reporting.
  • Compile data books, project documentation packs, manuals and business documents.
  • Manage customer portals, document controls, and director administrative tasks.
  • Support project tracking, internal communication and deadline management.
  • Assist in compiling data books, project packs, document controls, manuals, and internal order tracking.
  • Provide administrative support for invoices, document packs, sales orders and project documentation.
Qualification & Competency Requirements (Non-Negotiable)
  • Minimum 5 years experience in import/export administration, with proven capability in export documentation, financial processing, shipment coordination, and document control.
  • Personal Assistant or secretarial experience supporting senior executives or directors, including calendar, correspondence, and administrative management.
  • Practical exposure to supply chain operations and project administration within a fast-paced operational environment.
  • Advanced proficiency in Microsoft Excel and Word, including document setup, formatting, and data processing.
  • Demonstrated experience liaising with international clients, freight forwarders, and shipping agents.
  • Working knowledge of Pastel or Sage accounting software.
  • Strong computer literacy, with experience using client portals and internal administrative systems.
  • Excellent organisational skills, high attention to detail, and the ability to manage deadlines independently.
Additional Role Considerations
  • Start Date: A.S.A.P (candidate availability will be a factor in the selection process)
  • Employment Equity: EE and Non-EE candidates will be considered
  • Gender: All candidates welcome to apply
  • Age Range: 30 45 years old (preferred, not exclusionary)
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