Office Administrator Strydompark, Johannesburg
Jobs 4 All Johannesburg
Key Responsibilities
- Customer communication: Answer incoming telephone calls, respond to email enquiries and contact current and prospective customers regarding orders, deliveries, credit notes and other queries.
- Quotations and order processing: Prepare and process quotations, invoices and purchase orders when required. Send quotations and invoices to customers via WhatsApp or email.
- Sales follow-up: Follow up on customer enquiries and quotations sent, and assist customers with order-related questions.
- Delivery administration: Maintain an up-to-date filing system by uploading proof of delivery documents (PODs) to Zoho and/or emailing them as required. Follow up with customers regarding delivery issues and credit notes.
- Pricing accuracy: Check that all order invoices are correctly priced. Review and update selling and cost prices in Excel and Zoho.
- Customer and supplier records: Keep customer information accurate and up to date on company systems. Complete documentation relating to current and prospective suppliers.
- Stock control support: Perform stock counts as and when requested.
- Meeting and travel coordination: Schedule meetings and assist with travel arrangements from time to time.
- Reporting: Prepare and submit weekly and monthly reports as required by the company.
- General office support: Assist with sales, finance and operational requirements, maintain an organised and professional office environment, and perform other administrative duties assigned by management.
- Good verbal and written communication skills in Afrikaans.
- Basic computer literacy, including email and Microsoft Excel, with a willingness to learn and use Zoho.
- Strong organisational skills, accuracy and attention to detail.
- A friendly, professional telephone manner and a customer-focused approach.
- The ability to follow instructions, manage daily tasks and work effectively as part of a team.
- Reliability, punctuality and a willingness to learn.
- Ability to work on-site in Strydompark, Johannesburg.
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About the role
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Position: Accounts & Office Administrator
Reports To: Managing Director and work with the Operations team
Area: Honeydew, Johannesburg
Salary: R18 000- R20 000 CTC per month
Expected start date: January 2027
Industry: Construction
Working...