Sales Support Manager

apartmentRight People Right Job placeJohannesburg calendar_month 

Our client is seeking a talented and driven Sales Support Manager to lead and inspire their high-performing Sales Support Team. Reporting to the Commercial Director, you will play a key role in driving operational excellence, ensuring top-tier customer service, and enabling seamless collaboration across the commercial function.

Key Responsibilities:

  • Lead, coach, and motivate the Sales Support Team to meet and exceed performance goals.
  • Ensure timely and accurate delivery of quotes, support case resolutions, and customer queries.
  • Collaborate with internal teams including Sales, Pre-sales, and Order Fulfilment.
  • Champion customer satisfaction through efficient processes and service excellence.
  • Monitor team KPIs, analyse performance trends, and implement improvement strategies.
  • Uphold compliance standards and contribute to continuous process improvement.

Requirements:

  • Bachelor’s degree or equivalent experience
  • 5+ years in a sales support or customer service management role
  • Demonstrated experience managing and developing people
  • Background in Cyber-Security, IT, or related technology sectors is essential
  • Proficient with ERP systems and customer support platforms
  • Excellent communication, organisational, and leadership skills

What We Offer:

  • A collaborative, fast-paced environment
  • Opportunities for growth in a high-tech industry
  • The chance to shape a high-performing, customer-centric support team

Ready to take your career to the next level? Apply today.

apartmentGap ConsultingplaceJohannesburg
Minimum Requirements:  •  2-3 years' experience as a Bookings Clerk within the Automotive Industry  •  Dealership experience is a requirement  •  Experience with BSI | Evolve will be an advantage  •  Must be able to provide contactable references  •  Must be...
thumb_up_altRecommended

Payroll Clerk

apartmentNetwork RecruitmentplaceJohannesburg
My client is looking for a Payroll Clerk to join their Shared Services Centre and play a key role in processing and maintaining payroll data with precision and professionalism. This role is based in Springs, Johannesburg East. Key Responsibilities...
business_centerHigh salary

Johannesburg - Creditors Clerk

apartmentNetwork RecruitmentplaceJohannesburg
Job & Company Descriptions: One of the largest rental companies is seeking a detail-oriented and efficient Creditors Clerk to join their dynamic finance team. If you're passionate about accuracy, thrive in a fast-paced environment, and have a solid...