Senior Service Delivery Manager
Data Centrix Durban
Critical Requirements - Skills, Experience & Qualifications
- Knowledge and technical aptitude for IT Infrastructure and networking
- Collaborative, open communication style
- Excellent written and verbal communication abilities in English
- Strong interpersonal skills
- Team orientated
- Autonomous, driven, focused, and hands-on
- Analytical
- Stress tolerant
- Conflict resolution
- Own Reliable Transport with a valid Drivers License
- Matric
- IT-Related Tertiary Qualification (Degree or Diploma)
- Project Management Certification
- ITIL V3/4
- Solid IT Service Delivery Management Experience (10 Years+)
- Service Management (10 Years+)
- Project Management (2 Years+
SHARON NUROCK RECRUITMENT CCDurban
Purpose of the Role
• The Receptionist is the first point of contact for every client, visitor and caller who interacts with the company.
• Beyond front-of-house duties, the Receptionist supports the firm's broader administrative and operational...
Hewitt Colenbrander Recruitment / HC RecruitDurban
Technical Competencies & Experience:
• Extract and review monthly timesheets, classify entries, and prepare client billing proposals.
• Identify and track overruns, escalate for decisions, and carry unresolved items forward until resolved.
Greys PersonnelDurban
Key Responsibilities
• Monitor and evaluate inbound and outbound calls for quality and compliance
• Assess calls against internal standards including POPIA, communication, tone, negotiation, and payment handling
• Review call recordings,...