Administrative Lead

Administrative Lead

Join a UK-based healthcare clinic in a process-driven role focused on ensuring core administrative workflows run smoothly and accurately.

Hybrid (Home and provided Cape Town Office), Monday to Friday 8 am -5 pm

Salary: R22 000 - R27 000 p/m

About Our Client

The client is a UK-based healthcare clinic. Its mission is to enable people to make the most of their lives by taking control of their bodys movement.

The Role: Administrative Lead

The main focus areas include patient referral management, NHS and PMI administration, and data management, with future responsibilities in HR, payroll, and bookkeeping.

• Process incoming GP referrals and contact patients to arrange appointments based on defined criteria.
• Book appointments within Mindbody and maintain referral tracking spreadsheets within agreed timeframes.
• Maintain accurate records of NHS activity and prepare weekly and monthly reconciliation processes and invoices.
• Support PMI administration by maintaining reconciliation of invoices and monitoring payment status.
• Extract and input data from Mindbody into Excel or Google Sheets to ensure consistency across trackers.
• Lead HR and payroll processes using BrightHR and Peninsula once core processes are established.
• Support Xero bookkeeping tasks, including bank reconciliation and preparing supplier payments for approval.
• Identify and flag discrepancies in invoicing and operational records.

• Strong Excel and Google Sheets skills.
• Familiarity with Xero.
• High attention to detail and a solid track record.
• Excellent written and verbal English communication skills with a professional and empathetic approach.
• Experience working with CRM or administrative systems to manage workflows and maintain accurate records.
• Must be comfortable with hybrid work and have own transport to get to the office.
• Ability to work UK hours (Monday to Friday, 8-5 pm) with no accent.
• Experience with Mindbody is beneficial but not essential.